Returns & Refunds
Returns & Refunds Policy
Last updated: August 2026
We want you to be completely happy with your purchase. If something isn't right, we're here to help.
1. Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, items must be:
- Unused and in their original condition
- In the original packaging
- Accompanied by proof of purchase
To initiate a return, please contact us through our website with your order number and reason for return.
2. Non-Returnable Items
The following items cannot be returned:
- Items marked as final sale
- Gift cards
- Downloadable or digital products
- Items that have been used, damaged, or altered
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.
Please note that original shipping costs are non-refundable unless the return is due to our error or a faulty item.
4. Exchanges
If you would like to exchange an item, please return the original item and place a new order. This ensures the fastest processing time.
5. Faulty or Damaged Items
If you receive a faulty or damaged item, please contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or full refund at no cost to you.
6. Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or we made an error. We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.
7. Contact Us
If you have any questions about our returns policy, please contact us through our website and we'll be happy to assist.